Data and Privacy
Your guide to industry frameworks, laws, and TUNE’s own practices
Our pledge to you: With TUNE products, your data always belongs to you. We do not leverage your data for unauthorized purposes, take a cut of your ad spend or revenue, or share your data without permission.
TUNE honors global privacy laws and requirements
We maintain high standards in safeguarding the data of our clients and their end users.
TUNE defines privacy as the end user’s rights to receive notice, give consent, and opt-out of the collection, use, and sharing of data that is about or can identify that end user.
Notice to End Users
End User Opt Out (also referred to as Consumer Control, Choice or Access)
In accordance with the DAA standard, we offer an end user opt out for those features in the TMC that facilitate ad targeting. Visit optoutmobile.com for enhanced notice of how the TMC honors the DAA opt out rules.
TUNE Security is committed to the protection of our systems and your data, and we are proud to incorporate SOC 2 as criteria for measurement of TUNE products and services. By achieving SOC 2 Type II accreditation, TUNE is following through on its commitment to developing the marketing industry’s most trustworthy and transparent solution. SOC reports help companies maintain a proactive approach to managing risks, meet customer requests or contractual obligations, and build confidence and trust with our clients and end users.
For parties who received prior written and approved authorization, TUNE supports responsible disclosure of security vulnerabilities. To report security-related issues, including possible security vulnerabilities, please contact [email protected]. TUNE does not participate in “bug bounty” programs and does not allow security testing against TUNE software, systems, or properties without prior written authorization by TUNE.
TUNE complies with regulatory requirements, as well as other industry best practice frameworks for enforcement. Some highlights:
- EU-U.S. Privacy Shield
As of September 26, 2016, TUNE’s US-EU data transfer practices are certified under the EU-US Privacy Shield Framework. See TUNE’s Privacy Shield Statement. You can also find a description of TUNE’s Privacy Shield certification on the Privacy Shield site. For end user dispute resolution of all complaints stemming from TUNE’s transfer of commercial data under Privacy Shield, please contact TUNE client or TUNE. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
- GDPR ePrivacy Certification (HasOffers and Attribution Analytics)
HasOffers and Attribution Analytics have been certified for compliance against GDPR under ePrivacy’s technical and legal standards. Visit ePrivacy’s site to learn more. TUNE has implemented related product updates to meet our obligations as a data processor. Visit TUNE’s GDPR page to learn more.