Marketers

Mobile App Upgrade Cycle is Driven by Urgency… and Fear

Dan Koch

The mobile app update cycle is accelerating. If you look at the top grossing iOS apps, every single one has had a version update within the last two months.

Ported Post: This entry was originally published in the Artisan Mobile blog. Artisan was rebranded as In-App Marketing after being acquired by TUNE in July of 2015. 

The mobile app update cycle is accelerating. A year ago Facebook started updating its mobile apps every one to two months. And today if you look at the top grossing iOS apps according to App Annie, every single one has had a version update within the last two months. Four out of five have been updated within the last three weeks.

There are pros and cons to the fact that the development process is speeding up. On the positive side, companies are addressing known problems and introducing new features to their mobile apps more quickly. On the negative side however, the deadline pressure is putting companies on a hamster wheel that never seems to stop turning. With heads buried in the minutiae of getting a new app release out every few weeks, mobile teams are having a hard time taking a step back to think strategically about the app management process.

Perhaps even more importantly, we find that many companies are terrified about what each new app release will unleash. Will the new version fix every bug and irritation factor in the app, or will it create new problems because of some unknown impact on the user experience?

Mobile app teams are working harder and faster than ever, but living in fear that each new update may backfire, causing a decrease in customer conversions, or worse, user abandonment of the app. The fear isn’t unfounded. We’ve talked with several companies that recently released new app versions only to find that their metrics for engagement or conversion went down.

However, it doesn’t have to be this way.

Companies should be able to determine before they push out a new app release that it will have a positive impact on performance. This is what testing is for, and why data-driven decision making is so important. Until recently, the technology didn’t exist for ongoing testing and optimization of mobile apps, but it does now, and companies need to take advantage.

Otherwise you’re just developing in the dark.

Author
Dan Koch

Dan Koch is TUNE's Chief Technology Officer. Previously, he was TUNE's Director of Marketing Automation, and previous to that the Director of Engineering at Artisan. Artisan is the industry’s first mobile experience management (MEM) platform, allowing businesses to analyze, manage and enhance their existing mobile applications in real-time without writing code or resubmitting to app stores. Dan is a graduate of both the University of Pennsylvania and of the Villanova University School of Business, and built systems for Best Buy and the United States Air Force in a previous life. It's been a wild ride. Pester him on LinkedIn!